Click column header to sort
-
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
-
Assist the Hotel Departments and guests in their shipping and receiving needs. Responsible for the receipt, verification and processing of all goods received by the hotel.
-
Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.
-
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
-
Assist the Sales Team in the administrative functions required for effective hotel sales and management.
-
Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
-
Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.
-
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
-
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
-
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
-
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
-
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
-
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
-
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
-
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
-
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
-
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
-
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
-
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
-
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
