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Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Responsible for developing and implementing marketing strategy for the hotel including digital marketing planning and execution, brand campaigns and functions. The Manager of Nightlife & Marketing will be required to leverage key internal partners including the Corporate eCommerce and Marketing Team, as well as brand partners; vendor partnerships and internal stakeholders within brand, sales and revenue management at HEI. This position is responsible for being the recognized expert in developing annual marketing plans for the hotel.deployment of strategies and tactics across the hotel's social media, digital and creative design.
The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Assist the Sales Team in the administrative functions required for effective hotel sales and management.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Serve guests in a hospitable manner to ensure positive guest experience.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.
Prepare food of consistent quality. Maintain supplies of dishes, napkins and other items in the food and beverage outlet.
Cleaning and organize for the Food and Beverage Outlets.
Assist with guest needs and requests to ensure positive guest experience throughout their stay. Field all guest issues and requests received by telephone.