Assist the Hotel Departments in their purchasing needs, while monitoring hotel spending.

Deliver industry leading results in Group and Event LEAD capture and closure. Manage catering and Group accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering and Group sales accounts and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments. Manage upcoming groups and events, and meet clients’ needs through active communication, planning, and team leadership.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure process. This position is critical to providing the guest with a positive initial and final impression.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue.

Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Serve guests in a hospitable manner to ensure positive guest experience.

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.