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Assist guests with arrival and departure from hotel, while providing positive guests experiences. The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing calls as well as taking IRD orders and submitting for process.
Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.
Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
- Previous housekeeping experience preffered.
- High School diploma prefered.
- Ability to work with little or no supervision while meetng high performance standards.
- Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
- Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
- Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
- Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.