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Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.
Provide management of The Spa, effectively scheduling and implementing the spa's resources to support consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits.
Become a team member of Chateau Élan Winery and Resort as we grow to one of the most prestigious and prominent wineries on the east coast. A qualified candidate will have a strong work ethic paired with equal enthusiasm for quality customer service. The position is responsible for daily tours of the winery as well as guided tastings of Chateau Élan wines. The ultimate goal of this position is to provide our guests with an exceptional winery experience.
Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems. This position will have a particular focus on data entry and maintaining compliance in HR recordkeeping.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
This position will be responsible for the sales, planning, organization, communication and overall execution of Weddings, Social Events, as well as any other event that is sold or assigned. Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Position is responsible for the daily operations of the Catering area. Recommend procedural changes. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Become a team member of Chateau Élan Winery and Resort as we grow to one of the most prestigious and prominent wineries on the east coast. The Tasting Room Supervisor is responsible for assisting the Tasting Room Manager with overseeing the daily operations of the Winery Tasting Room. The ultimate goal of this position is to lead the Team to provide our guests with an exceptional Winery Experience.
The ideal candidate has strong selling skills and experience, preferably in fashion, accessories, specialty and/or luxury retail and has a strong commitment to delivering exceptional customer service and possesses excellent interpersonal and communication skills. Candidates must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule). The ideal candidate will also exceed sales targets as directed by management, proactively develop a local client portfolio, and ensure a unique guest and client experience throughout all touch points. This individual will be an active participant in the daily operational responsibilities of the Retail Department.
Prepare food of consistent quality and assist in kitchen functions.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Serve guests in a hospitable manner to ensure positive guest experience.
Prepare food of consistent quality and assist in kitchen functions.
The Director of Activities is a key leadership role responsible for developing and managing all seasonal resort activities that caters to a diverse range of guest preferences and aligns with the resorts brand and philosophy.
In this pivotal role, you will work closely with various stakeholders to ensure smooth operations. Your responsibilities will include strategic planning, guest engagement, compliance, financial management and vendor supervision.
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
From our French-inspired showpiece to an old-world speakeasy to a Southern-influenced chophouse, Chateau Elan is North Georgia’s premier destination for dining. Our on-property restaurants and bars offer a culinary tour across the globe, guided by a team of chefs and sommeliers who share a passion for excellence.
Chateau Elan Winery is seeking a dynamic, experienced mixologist/bartender to join the team at Marc Bar, featuring signature cocktails and world class Chateau Elan Wines.
Meet, Greet and check in guests, including members, with a friendly and professional image. Provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality. Provides full tours of the facilities, including locker rooms, hot tub, pool, lounges, and outdoor spaces.
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
To service all customers to Château Élan Hotels & Resorts standards and to provide high quality massage services and body treatments per Spa directives.