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Prepare food of consistent quality and assist in kitchen functions.
Support the Front Office in providing superior guest service by ensuring efficient communication within, to and from the hotel while maintaining prompt, attentive and courteous customer service. Handle incoming/outgoing calls in an attentive, courteous and efficient manner, according to standard operating procedures,
Assist the Hotel Departments in their purchasing needs, while monitoring hotel spending.
This position will be responsible for the sales, planning, organization, communication and overall execution of Weddings, Social Events, as well as any other event that is sold or assigned. Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Position is responsible for the daily operations of the Catering area. Recommend procedural changes. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Prepare food of consistent quality and assist in kitchen functions.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Managing upcoming groups, events, and meeting clients’ needs through active communication, planning and team leadership.
Serve guests in a hospitable manner to ensure positive guest experience.
The Director of Operations will be responsible for ensuring exceptional luxury guest service, manage the Rooms and Food and Beverage departments and maximizing profitability. This role requires strong leadership skills, operational expertise, and a commitment to delivering a luxury guest experience. Act as General Manager in his/her absence when necessary.
To service all customers to Château Élan Hotels & Resorts standards and to provide high quality massage services and body treatments per Spa directives.
Become a team member of Chateau Élan Winery and Resort as we grow to one of the most prestigious and prominent wineries on the east coast. A qualified candidate will have a strong work ethic paired with equal enthusiasm for quality customer service. The position is responsible for daily tours of the winery as well as guided tastings of Chateau Élan wines. The ultimate goal of this position is to provide our guests with an exceptional winery experience.
Meet, Greet and check in guests, including members, with a friendly and professional image. Provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality. Provides full tours of the facilities, including locker rooms, hot tub, pool, lounges, and outdoor spaces.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Become a team member of Chateau Élan Winery and Resort as we grow to one of the most prestigious and prominent wineries on the east coast. The Tasting Room Supervisor is responsible for assisting the Tasting Room Manager with overseeing the daily operations of the Winery Tasting Room. The ultimate goal of this position is to lead the Team to provide our guests with an exceptional Winery Experience.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Provide guests with nail treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.