Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Assist the Assistant Director of Food and Beverage with the management, direction and organization of banquet activities in order to ensure a successful function and repeat business.

Prepare food of consistent quality and assist in kitchen functions.

Prepare food of consistent quality and assist in kitchen functions.

Prepare food of consistent quality and assist in kitchen functions.

Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist Bartender in the serving of guests to ensure positive guest experience.

Serve guests in a hospitable manner to ensure positive guest experience.

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Serve guests in a hospitable manner to ensure positive guest experience.

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.