Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Assist guests with arrival and departure from spa, while providing positive guests experiences. Assure cleanliness of Spa Locker Rooms, Relaxation Area, and Pool Area. Make sure there is a sufficient amount of clean towels, robes and sheets.

Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality.

Serve guests in hospitable manner to ensure positive guest experience.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all Banquet food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Prepare food of consistent quality and assist in kitchen functions.

Assist the Director of Catering in the administrative functions required for effective management of the Catering Department.

Provide members and guest with private fitness training and instruction. Requires excellent guest service, an accredited fitness certification and the professionalism that supports the property as well as the brand positioning.

Assist with Hotel Crescent Court social media channels by assisting with creating content, scheduling posts, enhancing our community management and researching audience preferences and current trends. Create reports for reviews and feedback from customers on social, while also providing social media metrics each month. Work cross-functionally with Sales, Food and Beverage, and other teams to complete day-to-day tasks such as menu and flyer creations, printing, website management and more.