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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Prepare food of consistent quality and assist in kitchen functions.
Prepare food of consistent quality and assist in kitchen functions.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Prepare food of consistent quality and assist in kitchen functions.
Work with Room Service Team in the serving of guests to ensure positive guest experience.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Prepare food of consistent quality and assist in kitchen functions.