Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Provide great guest service to the guests and meeting planners by anticipating their needs and ensuring all services are delivered in a timely manner

Provide assistance, guidance and leadership to The Spa Team, ensuring consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits. This position oversees The Spa in the absence of the Spa Director.

Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay.

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist guests with their needs while in the concierge lounge. 

Work with Room Service Team in the serving of guests to ensure positive guest experience.