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Prepare food of consistent quality and assist in kitchen functions.
Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Serve guests in a hospitable manner to ensure positive guest experience.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Prepare food of consistent quality and maintain supplies of dishes, napkins and other items in Associate Cafeteria.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.