Provide prompt and courteous service, maintain cleanliness of spa areas, and close out guest accounts upon completion of services to meet brand standards of quality.

Serve guests in a hospitable manner to ensure positive guest experience.

Assist the Hotel Departments in their shipping and receiving needs. Receive and unload orders delivered to the hotel. Repetitive lifting of 50 lbs required. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Provide superior customer service while maintaining a clean and attractive outlet for guests. Early morning, weekend, and holiday availability required. 

Provides administrative support for the Engineering department.

Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. 

Support the F&B Team in providing superior guest service by fielding all guest food and beverage reservation calls and inquiries in an efficient and timely manner.

Manage the day to day operations of the seven food and beverage restaurants and room service for breakfast, lunch and dinner periods as directed by the Director of Food and Beverage. Direct the day to day operations of the bar operations while also helping with operational tasks at this historic, well-known Denver landmark.

Assist the Director of Catering in the administrative functions required for effective management of the Catering Department.

Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards.

Prepare food of consistent quality and assist in kitchen functions.

Prepare food of consistent high-quality and assist in kitchen functions.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Answer all guest billing inquiry calls in a timely manner. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Serve guests in a hospitable manner to ensure positive guest experience.