Plan and manage the Restaurant, grab and go, banquets and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
- Manage day to day operations for all restaurant outlets (cafe, bar, sundry shoppe), room service, banquets. beverage, and purchasing operations.
- Control and manage all areas of cost management including, beverages, food, F&B Supplies.
- Plan and manage the procurement, production, preparation and presentation of all food and beverages in the hotel in a safe, sanitary, and cost effective manner.
- Assist the F&B Director in the Human Resources within the division, such as onboarding and training. Resolves conflict through fair treatment policy, works with F&B Director on disciplinary actions and assists with terminations as appropriate.
- Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulation, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Market all the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
- Assist in developing and implementing the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
- Assist in developing and implementing menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality.
- Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.
- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
