We are looking for a creative and self-motivated Marketing Event Specialist for a new and exciting role for the Hotel Contessa. This position will work closely with the Marketing and Reservations Department. This role will is responsible for increasing brand awareness and revenue generation for all of the hotel, restaurant, and spa as well as being the champion of our Hotel Contessa Elite program. They will focus on creating, developing, and managing activations with the Marketing Department and work hand-hand with our Contessa Elites to tailor messages to guests’ specific needs. This is a new role at Hotel Contessa and the ideal candidate will be fluid, enjoy process and improvement and be able to adapt and embrace changes as they come to grow in this position at Hotel Contessa.
Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.