Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Serve guests in hospitable manner to ensure positive guest experience.

Supports the Housekeeping Department by providing adequate and clean supplies of rooms linen/terry, Food and Beverage linen, and associate uniforms through the optimal training, staffing, and supervision of labor, efficient supervision of operating supplies and chemicals, and proper maintenance of all laundry equipment.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Serve guests in a hospitable manner to ensure positive guest experience.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

Prepare food of consistent quality and assist in kitchen functions.

Serve guests in hospitable manner to ensure positive guest experience.

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area.  May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality.

Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.