Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Provide superior customer service while maintaining a clean and attractive outlet for guests.