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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Assist the Sales Team in the administrative functions required for effective hotel sales and management.
Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Serve guests in hospitable manner to ensure positive guest experience.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Serve guests in hospitable manner to ensure positive guest experience.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
The compensation range for this position is $30.59 to $40.79 per hour. This is subject to experience and qualifications.
Serve guests in hospitable manner to ensure positive guest experience.
Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary.
Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner. Compensation for this position is $15.00 an hour.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Serve guests in hospitable manner to ensure positive guest experience.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.