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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Prepare food of consistent quality and assist in kitchen functions.
Serve guests in hospitable manner to ensure positive guest experience.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Prepare food of consistent quality and assist in kitchen functions.
Oversees the Front Office/Guest Services Department. This position acts as a liaison to outsource the Front Office Management and all aspect of Front Office Operations to ensure profitability, cost controls, and quality standards to ensure total guest satisfaction. Provides leadership and guidance to all Front of House team members to ensure consistent quality service is provided to our guests.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.