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Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue.
Assist Bartender in the serving of guests to ensure positive guest experience.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Prepare food of consistent quality and assist in kitchen functions.
Prepare food of consistent quality and assist in kitchen functions.
Prepare food of consistent quality and assist in kitchen functions.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Prepare food of consistent quality and assist in kitchen functions.
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.