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Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure process. This position is critical to providing the guest with a positive initial and final impression.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.
Serve guests in hospitable manner to ensure positive guest experience.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.