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Provide superior customer service while maintaining a clean and attractive outlet for guests.
Serve guests in hospitable manner to ensure positive guest experience.
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.