Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Support General Manager in managing all aspects of the Rooms Department including Front Office, Guest Services, Housekeeping, and Laundry in order to achieve the guest satisfaction, operating and financial goals of the owner. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience. Bartending experience required.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Provide superior customer service while maintaining a clean and attractive store for guests.

Provide superior customer service while maintaining a clean and attractive store for guests.

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Serve guests in a hospitable manner to ensure positive guest experience.

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.