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Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Responsible for developing and implementing marketing strategy for the hotel including digital marketing planning and execution, brand campaigns and deployment of strategies and tactics across the hotel's social media, digital and creative design functions. The Director of Marketing willl be required to leverage key internal partners including the Corporate eCommerce and Marketing Team, as well as brand partners; vendor partnerships and internal stakeholders within brand, sales and revenue management at HEI. This position is responsible for being the recognized expert in developing annual marketing plans for the hotel.