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Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Serve guests in a hospitable manner to ensure positive guest experience.
Serve guests in a hospitable manner to ensure positive guest experience.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Prepare food of consistent quality and assist in kitchen functions.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Wage Range=$65,000
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
This posiiton will cover about 3 shifts per week - between weekend shifts (AM or PM) and a weekday evenings. Weekend and PM shift availability is required.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Positioned atop the Revere Hotel and Boston’s Theater District, Rooftop@Revere is truly a one-of-a-kind destination. Not only is it the only rooftop lounge in the Boston Common and South End neighborhoods, it’s also the largest rooftop lounge in all of Boston, making it the perfect respite from the city.
With panoramic views of Boston Common and Back Bay, the dramatic backdrop is just one part of the formula to our unique ambience. Whether our guests are dropping in for the evening, reserving one of our private cabanas, or booking our space for a private event, Rooftop@Revere is an elevated destination to unwind, meet new people, and enjoy a taste of the high life.
We are seeking warm, attentive service oriented staff to serve in a hospitable manner to ensure positive guest experience. Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.