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Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
An intimate, all-suite retreat set directly on San Antonio’s beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio’s rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates.
Are you ready to join our Sassy Team? Let’s have a chat to discuss how we can elevate your career.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals
are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining
relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and
understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word,
Excel, and Delphi. Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market
• Ability to execute appropriate action plans.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and
labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance
programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with
supervisors, coworkers, public etc.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Wage Range=$55,000-$65,000
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
$12.00 + tips
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Prepare food of consistent quality and assist in kitchen functions.
Assist Bartender in the serving of guests to ensure positive guest experience.
Serve guests in a hospitable manner to ensure positive guest experience.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations and oversee any Banquet operations.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.