Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

The Housekeeping Coordinator is responsible for the organization and supervision of the housekeeping staff in a hotel. He or she ensures that all rooms are clean and tidy, and that all guests are satisfied with the level of service. The Housekeeping Coordinator also develops and implements cleaning schedules, and trains and supervises new housekeeping staff. He or she works closely with the hotel’s management team to ensure that the hotel’s high standards of cleanliness are met.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Assist the Banquet Department in the preparing for banquet guests and ensure positive guest experience.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

The Human Resources and Accounting Coordinator will oversee and manage the successful processing of the hotel's payroll as well as administrative functions with the Human Resources office. Provides support and training on payroll software and time keeping systems to Hotel staff.  

Pursue a career in hospitality and become a part of our team at Hyatt Place Albany!

Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, payroll, answering questions and troubleshooting problems.

Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. 

Assist Bartender in the serving of guests to ensure positive guest experience.

Maintain a clean and attractive shop for guests, while offering superior customer service.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP’s, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist guests with arrival and departure from spa, while providing positive guests experiences. Assure cleanliness of Spa Locker Rooms, Relaxation Area, and Pool Area. Make sure there is a sufficient amount of clean towels, robes and sheets.