Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience. This role is being hired at $24.00 per hour and has an application deadline of July 30, 2024 or until filled.

Serve guests in a hospitable manner to ensure positive guest experience.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.  The annualized salary range for this position is $140,000 to $160,000; compensation will vary based on experience and qualifications. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Serve guests in hospitable manner to ensure positive guest experience.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Prepare food of consistent quality and assist in kitchen functions.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

The Spa Supervisor’s overall responsibility is supporting the spa director in the daily operation of the spa, providing premier quality service to spa guests and attaining the highest financial potential and guest service satisfaction (GSS).   The supervisor is an organized multi-tasker and effective time manager. He or she coordinates activities and schedules of spa service providers, front desk concierges as well as spa attendants, while also balancing the responsibility of working regular shifts as part of the spa front desk team. The supervisor will interact with guests daily, resolve guest and associate concerns, and help drive revenue through their own performance, serving as an example for the...

Supervise spa therapists/technicians and ensure the highest level of guest service quality in treatment delivery. Provide services, as appropriate and qualified (i.e., body treatments, skin care and/or massage treatments), ensure staffing levels are optimal to control labor, maximize revenue opportunity and fill in for staff as needed. Ensure all spa equipment is maintained. Ensure all professional products are properly inventoried and ordered. Recommend new treatments and spa services, and assist in their implementation. Must have excellent communications, problem solving skills, and maintain a high level of customer service standards. Scheduling dependability and flexibility is a must.

Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. 

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. The annual salary range for this position is $56,000 to 75,000.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.