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Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Serve guests in hospitable manner to ensure positive guest experience.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Serve guests in hospitable manner to ensure positive guest experience.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Serve guests in a hospitable manner to ensure positive guest experience.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.
The salary range for this position is $60,000 - $70,000 annualized. This is subject to change based on experience and qualifications. This position is an Overtime Eligible Manager Role.
Assist the Director of Banquets with the management, direction and organization of banquet activities in order to ensure a successful function and repeat business.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure. Supervise and lead Valet Team in execution of service promise.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.