Prepare food of consistent quality and assist in kitchen functions.

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of associates relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. 

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Meet, Greet and check in guests, including members, with a friendly and professional image. Provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality. Provides full tours of the facilities, including locker rooms, hot tub, pool, lounges, and outdoor spaces.  

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

    Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. 

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Provide superior customer service while maintaining a clean and attractive outlet for guests.

As a member of the Central Accounting Office, the Centralized Controller is responsible for all aspects of financial management, financial control, accounting and financial reporting for assigned hotels. In addition, the Controller is ultimately responsible for making month-end accruals, posting payroll, and ensuring the financials are ready for review by the Regional Director of Finance. The Centralized Controller will prepare a large majority of the balance sheet reconciliations for the assigned assets once the month-end close process is completed.

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.