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The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.
Work with Room Service Team in the serving of guests to ensure positive guest experience.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
As a Resort Sommelier, your main responsibilities will be to create wine experiences and special events for Resort guests. You must have a knowledge of serving wine and champagne, offering expertise on origin, vintage, and suggesting wine pairings throughout our resort.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Meet, Greet and check in guests, including members, with a friendly and professional image. Provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality. Provides full tours of the facilities, including locker rooms, hot tub, pool, lounges, and outdoor spaces.
Front Desk Agent responsibilities include registering guests, guest accounting, telephone and concierge services, providing information about rooms, rates and resort amenities. If you have a passion for customer service and the hotel industry we would love to have you join our team. We are looking for team members that will help create a pleasant and memorable experience for our guests.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP’s, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Hourly rate: $20/hr
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.