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Assist in supervising the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in a friendly and efficient manner.
Manage reservations, rates and restrictions and implement yield strategies to maximize revenue. Provide the hotel’s revenue management team with relevant reports to make timely strategic decisions and implement the changes as needed.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Assist in the cleaning and organizing of the food and beverage outlets.
Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Assist the kitchen team in traying plates coming from the line, ensuring the orders are complete and appropriate condiments and garnishes are provided, and delivering orders to the dining room. Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Serve guests in a hospitable manner to ensure positive guest experience.
Serve guests in hospitable manner to ensure positive guest experience.
Oversees the Front Office/Guest Services Department. This position acts as a liaison to outsource the Front Office Management and all aspect of Front Office Operations to ensure profitability, cost controls, and quality standards to ensure total guest satisfaction. Provides leadership and guidance to all Front of House team members to ensure consistent quality service is provided to our guests.
Your job is to create the event that our Guests are dreaming about. Its all about relationships in the world of Catering. You will manager catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. You'll be responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership. Your job is to create the event that our Guests are dreaming about. Its all about relationships in the world of Catering.
The Assistant Chief Engineer is responsible for the management and supervision of all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, SOP's as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiently as possible.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality produc
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.