Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

In a town famed equally for its charming traditions and modern appeal, The Hotel at Avalon captures both, a sparkling ode to its new South roots hitched to a forward-thinking concept. All the elements come together here — attentive service, and beautiful lush surroundings, a playful disposition and a sophisticated demeanor. With a warm and genuine smile, The Hotel at Avalon welcomes travelers and culture seekers — for business and for pleasure — to a place where the good life is right at home. Graced by walkable boulevards with their outdoor living rooms, splendid shops, inspired dining and entertainment, the blissful perk of Avalon complements the mix, just steps from the Alpharetta Conference Center. A new destination for Atlanta. The Hotel at Avalon is a place apart, an experience where everyone comes and lives well.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

The HEI Internship Program is a 10 – 12 week fast track development opportunity for college students to expand their knowledge in the hospitality industry. The Intern will spend their program immersing themselves into the front of house Food and Beverage discipline by shadowing critical leaders, attending operational meetings and working alongside the associates and leadership team that ensure the day-to-day success of the department. The objective of this program is to provide you with a foundation that will prepare you for a long-term career within the hospitality industry.

The HEI Internship Program is a 10 – 12 week fast track development opportunity for college students to expand their knowledge in the hospitality industry. The Intern will spend their program immersing themselves into the Housekeeping discipline by shadowing critical leaders, attending operational meetings and working alongside the associates and leadership team that ensure the day-to-day success of the department. The objective of this program is to provide you with a foundation that will prepare you for a long-term career within the hospitality industry.

The Food and Beverage Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The F&B MIT will spend 6 months immersing themselves in all areas of the Food and Beverage discipline. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts.

The Rooms Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The Rooms MIT will spend 6 months immersing themselves in both the Front Office and Housekeeping departments. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts.

Maintains the cleanliness and safety of guest corridors, elevators and all assigned areas of the property hotel guests, associates and vendors. 

Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Serve guests in a hospitable manner to ensure positive guest experience.

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Provide guests with nail treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Prepare food of consistent quality and assist in kitchen functions.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner. 

Administer the activities and programs to guests offered by the Recreation Department with a warm and courteous attitude while maintaining a clean, safe, and fun environment.