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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Serve guests in a hospitable manner to ensure positive guest experience.
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Serve guests in a hospitable manner to ensure positive guest experience.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
The Spa Director will be responsible for the overall operational function and management of the Spa and will demonstrate leadership throughout the Spa and Hotel to maximize guest and team satisfaction. Spa Director is responsible for all policies and procedures and has direct supervision for the Spa Management Team along with Fitness, Cosmetology and Massage Associates.
The Assistant Regional Director of Finance is responsible for day to day accounting, forecasting accuracy, and budgeting of assigned HEI assets. This individual is responsible for the month end close process, balance sheet reconciliation, process improvement, and the control environment of each assigned hotel. The Assistant Regional Director of Finance will train property staff to ensure they understand HEI operating policies and the financial systems.
The Groundskeeper is responsible for maintaining the hotel grounds at a level that exceeds guests expectations.
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.