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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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The Director of Engineering is responsible for directing and overseeing the engineering department. This positions also works closely with energy programs, safety programs, budgeting and capital projects.
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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
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Assist guests with arrival and departure from hotel, while providing positive guests experiences.
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Assist guests with arrival and departure from hotel, while providing positive guests experiences.
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Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
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Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
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Plan and manage the restaurant operations to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals
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Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
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Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
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Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
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Maintain a clean and attractive shop for guests, while offering superior customer service.
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Serve guests in hospitable manner to ensure positive guest experience.
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Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue.
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Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
