Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Prepare food of consistent quality and maintain supplies of dishes, napkins and other items in Associate Cafeteria.

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.

Direct, monitor and assist in all hotel security and safety related programs. Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Prepare food of consistent quality and assist in kitchen functions.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Prepare food of consistent quality and assist in kitchen functions.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.

We are looking for a Front Desk Supervisor to join our team at the Westin Cleveland Downtown!  As our Front Desk Supervisor, you will assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Assist and lead the Stewarding Team, Restaurant Outlets, and Director of Food and Beverage in the cleaning and organizing of the Food and Beverage Outlets.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

You are the first impression our Guests will have of our Azul Restaurant. The smile in your eyes behind your mask will make the Guests feel welcome and at home immediately. You impeccable service will begin their dining experience to the level of the Westin La Paloma Resort & Spa. 

You work closely with the Servers to make sure that a sparkling table is set and ready when our guests are seated. Quickly and efficiently turning the table to reset is vital. Your eye for detail will ensure that cleanliness is outstanding and our guests feel at home. 

As a pool server you will deliver exceptional service while assisting our guests with food and beverages from our Sabinos Pool Bar and Grill. 

As a Server in Azul Restaurant you will deliver exceptional cuisine to our Guests who are seeking more then just a meal. We offer a vast wine list and unique menu items.