Click column header to sort
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Serve guests in a hospitable manner to ensure positive guest experience.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Prepare food of consistent quality and assist in kitchen functions.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Prepare food of consistent quality and assist in kitchen functions.
Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality.
Prepare food of consistent quality and assist in kitchen functions. Must be able to work holidays and weekends.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.