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Assist guests during the reservation process.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
The Analyst, Investments will receive extensive on-the-job training and work as integral part of the Investment/Business Development team in the areas of hotel acquisitions, disposition process, and 3rd party business development. The Junior Analyst, Investments will participate in portfolio management matters that include: monitoring and evaluating investment performance, liaising with professional advisors, interacting with Principals, and participating in strategy meetings.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Serve guests in hospitable manner to ensure positive guest experience.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
The Assistant Chief Engineer is responsible for the management and supervision of all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, SOP's as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiently as possible. The Assistant Chief Engineer will also work in conjuction with the Chief Engineer in overseeing the hotel's Security Department.
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.
Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of associates relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.