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Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
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Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
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Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
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Assist guests with arrival and departure from hotel, while providing positive guests experiences.
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Assist guests with their needs while in the concierge lounge.
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Prepare food of consistent quality and assist in kitchen functions.
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The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Manage the destination site visit protocol for the sales impacted revenue areas of group, catering, convention services, transient, golf, spa and winery events. Work in partnership with team sellers to prepare, coordinate and facilitate client site visits. Work in partnership with team sellers to uncover new group sales accounts via business intelligence database mining.
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Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
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Serve guests in a hospitable manner to ensure positive guest experience.
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This is an entry level supervisory position. We are willing to train new candidates.
Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Assist guests with arrival and departure from hotel, while providing positive guests experiences.
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Work with Room Service Team in the serving of guests to ensure positive guest experience.
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Assist Director of Banquets in the preparing for banquet guests and ensure positive guest experience.
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Serve guests in a hospitable manner to ensure positive guest experience.
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Serve guests in a hospitable manner to ensure positive guest experience.
