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Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Serve guests in a hospitable manner to ensure positive guest experience.
Serve food and/beverages to guests in our pool area in a hospitable manner to ensure positive guest experience.
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.
Assist in the Group Reservations Proces
Serve guests in a hospitable manner to ensure positive guest experience.
Provide superior customer service while maintaining a clean and attractive store for guests.
Assist the Starbucks Manager in the planning and management of the store as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Serve guests in a hospitable manner to ensure positive guest experience.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Serve guests in hospitable manner to ensure positive guest experience.
Assist Bartender in the serving of guests to ensure positive guest experience.
Assist Bartender in the serving of guests to ensure positive guest experience.
Serve guests in hospitable manner to ensure positive guest experience.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.