Assist Bartender in the serving of guests to ensure positive guest experience.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Assist the F&B Managers and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service at the NoHu Rooftop Restaurant.

As the Painter II you will work with the Engineering team to create a professional looking rooms and hallways, repairing nicks and marks to ensure that teh Resort looks its best at all times. 

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area.  May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Serve guests in hospitable manner to ensure positive guest experience.

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

We are looking for a creative and self-motivated Marketing Event Specialist for a new and exciting role for the Hotel Contessa. This position will work closely with the Marketing and Reservations Department. This role will is responsible for increasing brand awareness and revenue generation for all of the hotel, restaurant, and spa as well as being the champion of our Hotel Contessa Elite program. They will focus on creating, developing, and managing activations with the Marketing Department and work hand-hand with our Contessa Elites to tailor messages to guests’ specific needs.  This is a new role at Hotel Contessa and the ideal candidate will be fluid, enjoy process and improvement and be able to adapt and embrace changes as they come to grow in this position at  Hotel Contessa.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary. 

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Serve guests in hospitable manner to ensure positive guest experience.

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

The Manager of Sales System Support oversees the HEI Sales Systems Support team.  This position ensures the SSA team provides timely, accurate and efficient support to all HEI properties on their respective sales systems and ensures proper usage and training of sales related systems is provided to all users through its oversight of the Sales System Analysts.  The position will manage data integrity through regular auditing, analysis and training and will develop, communicate and deploy Sales Systems standards in accordance with HEI business objectives.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.