Assist with guest needs and requests to ensure positive guest experience.

Prepare food of consistent quality and assist in kitchen functions.

Join our team as we open The Laura Hotel this October! We will be hosting a career fair Wednesday, September 22nd and Thursday, September 23rd from 7AM-11AM and 2PM-7PM. Please apply with your interest and someone from our Human Resources department will reach out to schedule you for these events!   Assist Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure. Supervise and lead Guest Service Attendant Team in execution of service promise.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Prepare food of consistent quality and assist in kitchen functions.

Lead the Pool Bar team in providing serve to guests in hospitable manner and ensure positive guest experiences.

HEI Hotels and Ground LVL Development   HEI Hotels and Ground LVL Development HEI is a leading hotel private equity sponsor and one of the largest third-party hospitality management companies in the United States. HEI has deep relationships among the industry’s most recognized institutional capital partners and is an established expert on Luxury, Upper-Upscale, and Upscale hotels across branded, soft-branded and independent lifestyle categories. Our ever-growing portfolio currently includes 100+ assets across approximately 30 different capital partners.   Ground LVL Development First-Party Hospitality Project Management. Derived from an owner/operator perspective, Ground LVL serves as a uniquely-positioned project management firm. Our veteran team is experienced with select, full-service, luxury, branded and independent properties and possesses the expertise to execute successful value-add projects. Ground LVL focuses on servicing institutional owners in the private and public real estate industry, offering a great opportunity for currently enrolled undergraduate and graduate level students.   The Project Management Intern will assist the entire PDS team with day-to-day project specific efforts related to the significant capital improvement/renovations throughout Ground LVL’s current project portfolio.

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. 

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

Prepare food of consistent quality and assist in kitchen functions.

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP’s, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. Must be able to work most weekend mornings.

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.