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Manage Wedding events, Social events and all other catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
Serve guests in hospitable manner to ensure positive guest experience. Base rate is $11.52/Hr.
Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Answer all guest billing inquiry calls in a timely manner. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Meet, Greet and check in guests, including members, with a friendly and professional image. Provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality. Provides full tours of the facilities, including locker rooms, hot tub, pool, lounges, and outdoor spaces.
Assist guests with their needs while in the concierge lounge.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Serve guests in a hospitable manner to ensure positive guest experience.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist guests with arrival and departure from spa, while providing positive guests experiences. Assure cleanliness of Spa Locker Rooms, Relaxation Area, and Pool Area. Make sure there is a sufficient amount of clean towels, robes and sheets.
Serve guests in a hospitable manner to ensure positive guest experience. Weekend available required.
Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
The Sales Training Program is a fast track career development opportunity for recent college graduates or those interested in pursuing a career in Sales management. The Sales Trainee will spend 3-4 months immersing themselves in Sales and Catering Management. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts.
Perform paint related duties property wide and have working knowledge of, but not limited to, paint, apply all forms of texture/mudding, prepare areas for painting, efface repairs and wallpaper/vinyl repairs as needed.
Become a team member of Chateau Élan Winery and Resort as we grow to one of the most prestigious and prominent wineries on the east coast. A qualified candidate will have a strong work ethic paired with equal enthusiasm for quality customer service. The position is responsible for daily tours of the winery as well as guided tastings of Chateau Élan wines. The ultimate goal of this position is to provide our guests with an exceptional winery experience.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.