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Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
Manage Wedding events, Social events and all other catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Answer all guest billing inquiry calls in a timely manner. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Assist guests with their needs while in the concierge lounge.
Serve guests in a hospitable manner to ensure positive guest experience.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist guests with arrival and departure from spa, while providing positive guests experiences. Assure cleanliness of Spa Locker Rooms, Relaxation Area, and Pool Area. Make sure there is a sufficient amount of clean towels, robes and sheets.
Serve guests in a hospitable manner to ensure positive guest experience. Weekend available required.
Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
The Sales Training Program is a fast track career development opportunity for recent college graduates or those interested in pursuing a career in Sales management. The Sales Trainee will spend 3-4 months immersing themselves in Sales and Catering Management. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts.
Perform paint related duties property wide and have working knowledge of, but not limited to, paint, apply all forms of texture/mudding, prepare areas for painting, efface repairs and wallpaper/vinyl repairs as needed.