Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner. 

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Prepare food of consistent quality and assist in kitchen functions.

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Assist Bartender in the serving of guests to ensure positive guest experience.

This role is for a PM server shift.  Serve guests in a hospitable manner to ensure positive guest experience.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. This position is for the PM shift. 

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.   Pay rate is $19 / hr 

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

HEI is searching for a highly creative and analytical individual to intern within our in-house instructional design team. This position will revolve around the creation and revision of eLearning courses and videos for HEI's unique tools, strategies, and policies. The topics featured in these materials will stretch to all aspects of hotel management, granting the individual knowledge on a variety of different subjects.   During this internship, a core objective of our organization will be improving our onboarding program and updating our learning management system (LMS). As such, this individual will also get hands on experience working with an LMS, as well as learn about the different job roles that are critical to the hospitality industry.

The Payroll Manager is responsible for managing and overseeing the Payroll Subject Matter Expert (SME) team and timely processing of payrolls. Ensures compliance of state and federal payroll laws.  Develops and provides training for the SME team and for the properties. Assists in the development and support of current and new systems utilized to record time and pay employees. Contact point for all team members.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Serve guests in a hospitable manner to ensure positive guest experience.