Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure process. This position is critical to providing the guest with a positive initial and final impression.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area.  May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Prepare food of consistent quality and assist in kitchen functions Free downtown parking pass OR VIA Bus Pass*

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. 

Serve guests in hospitable manner to ensure positive guest experience.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Assist the Director of Banquets with the management, direction and organization of banquet activities in order to ensure a successful function and repeat business.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.