Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. 

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.  $17.00 per hour, 8:00am to 4:30pm, occasional weekend or evening. Great Benefits!  Please include the last (8) years of work history on your resume/application.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

The Zocca Restaurant General Manager will oversee alll day to day operations of the newly renovated Zocca Kitchen and Bar. Leads teams through resolutions; will participate in the development and execution of relevant strategies and tactics which result in creative revenue generation and improvement, lowered costs, increased efficiency and improved operating margins. The position will support a superior guest service delivery experience.

Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Prepare food of consistent quality and assist in kitchen functions.

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.