Click column header to sort
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
The HRIS Manager is directly responsible for the operation and optimization of all of HEI’s human resource systems including but not limited to payroll, benefits, timekeeping, recruitment and performance management. The HRIS Manager is responsible for developing, implementing and maintaining appropriate changes, configuration and processes within the HRIS systems that comply with industry standard security protocols. This role will support leveraging technology solutions to meet the needs of human resources and users of various HR systems. Will provide ongoing technical expertise and consultation on new functionality, system upgrades, configuration and testing efforts, and reporting and analytics. This role will ensure a high level of data and process integrity in the day to day use of HR systems, facilitate end-user training, and provide effective and efficient customer service to internal users.
Assist guests during the reservation process.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Prepare food of consistent quality and assist in kitchen functions.
Serve guests in a hospitable manner to ensure positive guest experience.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.