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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Serve guests in a hospitable manner to ensure positive guest experience.
Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Job Summary:
The Sales Catering Manager is responsible for managing and growing catering accounts, ensuring guest satisfaction, and driving revenue through strategic solicitation of both past and new business.
The role involves building and maintaining strong relationships with clients to meet or exceed revenue targets across food, beverage, and room rental segments.
Salary: $60,000 - $70,000 with $500 Sign on bonus.
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
We are seeking a visionary General Manager who can lead this hotel through a renovation and a very major repositioning.
Salary Range: $200,000.00 - $255,000.00 annual
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.
Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.