Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Serve guests in a hospitable manner to ensure positive guest experience.

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. 

A Lifeguard is a crticial position at the resort as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. Lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment.

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. This position will be accepting applicants until November 15, 2024. The role is being hired at $80,000 annually. 

The Director of Compliance oversees HEI’s compliance programs.  The position designs, implements, and monitors programs and policies to ensure the company meets legal, regulatory, and ethical standards, while mitigating company liability and risk.  It works closely with the leaders and members of all disciplines to support their unique 

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. 

Prepare food of consistent quality and assist in kitchen functions.

The Corporate Director of Luxury will be responsible for providing strategic leadership to hotels within the luxury segment across HEI Hotels and Resorts’ portfolio. This position will work directly with the hotel executive team to elevate all areas of the guest experience. The Director of Luxury will be instrumental in developing HEI’s strategy for success and expansion within the luxury segment. Frequent travel required.

Serve guests in a hospitable manner to ensure positive guest experience.

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.