The Task Force Food and Beverage Director is responsible for implementing HEI's tools and standard Procedures at Transition Hotel. Also may act as interim Director of Food and Beverage or other Department position as needed. Planning and management of Banquet Operations, Hotel Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Assist guests with arrival and departure from hotel, while providing positive guests experiences. Application Deadline: October 31st 2024 Compensation Range $18.80- $20.00 DOE 

Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Serve guests in a hospitable manner to ensure positive guest experience.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Prepare food of consistent quality and assist in kitchen functions.

Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area.  May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Oversees the Front Office/Guest Services Department. This position acts as a liaison to outsource the Front Office Management and all aspect of Front Office Operations to ensure profitability, cost controls, and quality standards to ensure total guest satisfaction. Provides leadership and guidance to all Front of House team members to ensure consistent quality service is provided to our guests.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

We are looking for a temporary / Substitute Front Desk Agent to join our team at The Hilton Garden Inn Chelsea!  As a Front Desk Agent, you will assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist the Sales Team in the administrative functions required for effective hotel sales and management.