Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Provide superior customer service while maintaining a clean and attractive store for guests.

Provide superior customer service while maintaining a clean and attractive store for guests.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.  The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing calls as well as taking IRD orders and submitting for process.  

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets and China, Glass and Silver. Must have weekend availability. 

Prepare food of consistent quality and assist in kitchen functions.

Assist the Hotel Departments in their purchasing needs, while monitoring hotel spending.

We have an amazing opportunity to help rebrand and transition into Marriott’s Autograph Collection portfolio, a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco’s Embarcadero/Jackson Square/FiDi neighborhood.  Oh, and we have fun, work hard, and laugh a lot.  This is an exciting time in the hotel’s history – you should be part of it!   The Director of Business Travel Sales will be responsible for announcing and telling the story of a newly branded and completely renovated/transformed luxury hotel in downtown San Francisco; soliciting, maintaining, and overseeing all sales-related activities in the individual travel segments (Luxury Travel Agencies, Consortia, Business Travel, Wholesale and Leisure).  Focus on building long-term relationships with travel industry partners in their assigned market sources to meet and/or exceed the hotel’s transient revenue goals and maximum potential.

Serve guests in hospitable manner to ensure positive guest experience.

Prepare food of consistent quality and assist in kitchen functions.

Serve guests in a hospitable manner to ensure positive guest experience.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Serve guests in a hospitable manner to ensure positive guest experience.