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Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Join our Housekeeping team at the beautiful Liberty Hotel, part of The Luxury Collection, in the Beacon Hill area of Boston!
As a Room Attendant, you will help maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Chateau Elan Winery and Resort, North Atlanta’s premiere resort and conference destination, is seeking a creative, bold and dynamic Sous Chef to lead Paddy's Irish Pub Restaurant.
Chateau Elan is the perfect venue for a Sous Chef who is passionate about creating exquisite dining experiences for our guests. This individual will plan and manage Paddy's kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Lead, supervise, and direct the operations and financial activities of the Revere Hotel at Boston Common. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Proactively sell weddings & day events to achieve revenue goals.
Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Must be available to work weekends.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Be apart of an exciting Multimillion Dollar Transformation of this Oceanfront Hotel at Ashore, Ocean City's newest hotel featuring brand new guest rooms, restaurants, bars, and "beach club" which is a completely new offering to Ocean City. Under new ownership and management, an independent hotel will undergo a full renovation and repositioning in the Ocean City Market as the leading hotel located on the north side of Ocean City, offering premier dining, sweeping oceanviews and unparalleled service.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure process. This position is critical to providing the guest with a positive initial and final impression.
The Sales Training Program is a fast track career development opportunity for recent college graduates or those interested in pursuing a career in Sales management. The Sales Trainee will spend 3-4 months immersing themselves in Sales and Catering Management. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of associates relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.