Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. 

Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Serve guests in hospitable manner to ensure positive guest experience.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

Serve guests in a hospitable manner to ensure positive guest experience.

Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue.

Assist the Hotel Departments in their purchasing needs, while monitoring hotel spending.

Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.

The Director of Compliance oversees HEI’s compliance programs.  The position designs, implements, and monitors programs and policies to ensure the company meets legal, regulatory, and ethical standards, while mitigating company liability and risk.  It works closely with the leaders and members of all disciplines to support their unique 

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. 

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Prepare food of consistent quality and assist in kitchen functions.

The Corporate Director of Luxury will be responsible for providing strategic leadership to hotels within the luxury segment across HEI Hotels and Resorts’ portfolio. This position will work directly with the hotel executive team to elevate all areas of the guest experience. The Director of Luxury will be instrumental in developing HEI’s strategy for success and expansion within the luxury segment. Frequent travel required.

Serve guests in a hospitable manner to ensure positive guest experience.

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP’s, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.