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The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Assist guests during the reservation process.
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Delphine Eatery & Bar: Offering Contemporary American cuisine that is California inspired with a focus on fresh organic ingredients. A warm and inviting space reminiscent of Provençal cafés, Delphine’s vibrant colors and classic archways convey a convivial atmosphere, where guests of the hotel mingle with locals and tourists alike. The expansive, indoor-outdoor space is located at street level facing bustling Hollywood Boulevard, located inside the W Hollywood Hotel and is open seven days a week for breakfast, lunch, and dinner, as well as weekend brunch.
Delphine Eatery & Bar is both casual and sophisticated.
Station Hollywood & The Living Room: Perfect for a pre-theater cocktail or a late night libation nightly at Station and Living Room, located within the W Hollywood Hotel.
Guest, and locals can enjoy weekly events, including live music, shows, and signature events.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Prepare food of consistent quality and assist in kitchen functions.
Serve guests in a hospitable manner to ensure positive guest experience.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Looking for a lead pilates instructor that can take a lead in helping promote, grow and energize the pilates program at the Crescent Spa. Must be able to teach private pilates reformer and equipment as well a group Mat class.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.