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Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Assist the Purchasing Manager with the acceptance of all purchased products into the hotel. Issue and deliver items to departments in accordance with the requeisiton policies and procedures.
Prepare food of consistent quality and assist in kitchen functions.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. The role will require ad hoc travel to properties with the sales manager spending multiple days on property (70%), as well as days where the sales manager will work remotely from a home office (30%).
The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Work with Room Service Team in the serving of guests to ensure positive guest experience.
The Housekeeping Coordinator plays a crucial role in ensuring the cleanliness, order, and overall quality of the hotel's guest rooms and housekeeping storage areas. Their primary responsibility is to support the housekeeping department and coordinate its various functions.
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Provide guests with nail treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Serve guests in hospitable manner to ensure positive guest experience.
The IT Systems Analyst is responsible for delivering IT Security, Network and Support Services to the organization as outlined by the Director of IT Security and Infrastructure. These services will be performed based on established guidelines and in line with the goals of the organization. Will be a key role in driving growth in scaling HEI’s IT & data infrastructure to align with our organization's growth. The role will be part of a support team and requires exceptional customer service via phone, email or in person.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.
Prepare food of consistent quality and assist in kitchen functions.
Prepare food of consistent quality and assist in kitchen functions.
From our French-inspired showpiece to an old-world speakeasy to a Southern-influenced chophouse, Chateau Elan is North Georgia’s premier destination for dining. Our on-property restaurants and bars offer a culinary tour across the globe, guided by a team of chefs and sommeliers who share a passion for excellence.
Chateau Elan Winery is seeking a dynamic, experienced mixologist/bartender to join the team at Marc Bar, featuring signature cocktails and world class Chateau Elan Wines.