Work with Room Service Team in the serving of guests to ensure positive guest experience. Morning AM Shift

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Assist the Restaurant Manager in the planning and management of the Restaurant, Bar, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Prepare food of excellent quality and assist in kitchen functions.

Serve guests in a hospitable manner to ensure positive guest experience.

Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner. 

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. 

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Manage social catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.  Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Prepare food of consistent quality and assist in kitchen functions.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Serve guests in a hospitable manner to ensure positive guest experience.

Prepare food of consistent quality and assist in kitchen functions.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Serve guests in hospitable manner to ensure positive guest experience.

Serve guests in hospitable manner to ensure positive guest experience.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.