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- The doorperson is the critical first impression of the hotel, and therefore is empowered to create memorable guest experiences. The door attendant serves guests in hospitable manner to ensure positive guest experience during arrival and departure.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
The hourly rate for this position is $24.00 per hour.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Assist guests with their needs while in the concierge lounge.
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Assist the Outlet and Banquet Manager in the planning and management of the Restaurant, Room Service and in the serving of guests during banquet functions in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.
The ideal candidate has strong selling skills and experience, preferably in fashion, accessories, specialty and/or luxury retail and has a strong commitment to delivering exceptional customer service and possesses excellent interpersonal and communication skills. Candidates must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule). The ideal candidate will also exceed sales targets as directed by management, proactively develop a local client portfolio, and ensure a unique guest and client experience throughout all touch points. This individual will be an active participant...
Prepare food of consistent quality and assist in kitchen functions.
Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Serve guests in a hospitable manner to ensure positive guest experience.
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.
Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.
Serve guests in hospitable manner to ensure positive guest experience.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience. Please provide a resume with (8) years work history. Position is part-time working various hours including weekends. Pay $15.00 per hour.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.