Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

As a Concierge at The Jay, you will be responsible for ensuring exceptional guest experiences by providing personalized assistance and recommendations to guests during their stay. Your role will involve anticipating guests' needs, offering expert advice on local attractions, dining, and entertainment options, and facilitating various services to enhance their stay in San Francisco.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Prepare food of consistent quality and assist in kitchen functions.

Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Hourly Rate- $15.00-$17.00

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

The Enterprise Director of Sales is responsible for maximizing top line revenue opportunities and optimal business mix in Group, Catering and Business Travel for hotels in their region. The Enterprise DOS supports the Centralized DOS’s, Property DOS and Sales Team by mentoring, training and developing individuals and teams and holds them accountable to revenue and activity goals in order to support achievement of budget and market share metrics. The EDOS works closely with the enterprise, centralized and corporate team to ensure enterprise and centralized level process, policy are complied with and best practices leveraged. The position may require travel to ensure coordination of property sales...

Application Deadline: 10/30/2024 or until filled   Prepare food of consistent quality and assist in kitchen functions.

Serve guests in a hospitable manner to ensure positive guest experience.

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.