Click column header to sort
Serve guests in hospitable manner to ensure positive guest experience.
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
The Project Managerassists the Sr. Director,Vice Presidentand President of Design and constructionwithday-to-dayoversight of significant capital improvement/renovation projects throughout theCompany’s client portfolio. This position manages/facilitates functional programming, facilities designand construction of capital projects utilizing skills to direct and control human, physical and fiscalresources. This positionsupportsprojectLead when necessary and owns the role of Lead on otherprojects simultaneously. This position is accountable for the coordination and supervision of externalresources, consultants and contractors engaged to build, renovate or modernize existing facilities.Reports directly to the Sr. Director and assists in the formulation and execution of significant projects.
This is a position with direct project responsibilities as well as great growth potential. There isdevelopment potential for independent responsibility for more complex projects and supervision ofinternal processes, over time.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
TheDirector of Design and Constructionis a key leader with independent project management ofsignificant capital improvement/renovation projectsthroughout the Company’s client portfolio. Thispositionwill be responsible for the creation of initial budgets and schedules and aligning internalstakeholders to provide project scope and design direction for the project. TheDirectorwill beresponsible for the design, estimating and construction management process to define project budgets,schedules, meetings, communication protocols and supportdue diligenceas needed.This position isaccountable for the coordination and supervision of external resources, consultants and contractorsengagedand reports directly to the President of Design and Construction.
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
You will supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards.
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Serve guests in hospitable manner to ensure positive guest experience.
Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.