Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. 

Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Serve guests in a hospitable manner to ensure positive guest experience.

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.  $17.00 per hour, 8:00am to 4:30pm, occasional weekend or evening. Great Benefits!  Please include the last (8) years of work history on your resume/application.

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.    Salary Range: $101,201 - $130,000

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. 

An intimate, all-suite retreat set directly on San Antonio’s beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio’s rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let’s have a chat to discuss how we can elevate your career.  

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

The Zocca Restaurant General Manager will oversee alll day to day operations of the newly renovated Zocca Kitchen and Bar. Leads teams through resolutions; will participate in the development and execution of relevant strategies and tactics which result in creative revenue generation and improvement, lowered costs, increased efficiency and improved operating margins. The position will support a superior guest service delivery experience.

Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service.