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Prepare food of consistent quality and assist in kitchen functions.
Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards.
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Housekeeping is one of the most important jobs in any hotel. At the Westin La Paloma Resort & Spa, our Housekeeping department is a family that work together to provide an outstanding experience for our Guests. Your eye for detail and passion for perfection will make you a star with our Guests.
As a Banquet Cook you will have a hand in enhancing the experience for our guests. We have 75,000 square feet of meeting space that we prepare events for whether its for a small boardroom function to a full venue conference.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by supervisor. Direct the day to day operations of the bar operations.
You work closely with the Servers to make sure that a sparkling table is set and ready when our guests are seated. Quickly and efficiently turning the table to reset is vital. Your eye for detail will ensure that cleanliness is outstanding and our guests feel at home.
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
This individual will welcome and register Spa guests, explain accommodations and confirm method of payment. Check guests out of the Spa, prepares and explains the bill. Respond to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction. This position does require an applicant with a flexible schedule, and able to work weekends, nights, and holidays.
The HEI Internship Program is a 10 – 12 week fast track development opportunity for college students to expand their knowledge in the hospitality industry. The Intern will spend their program immersing themselves into the front of house Food and Beverage discipline by shadowing critical leaders, attending operational meetings and working alongside the associates and leadership team that ensure the day-to-day success of the department. The objective of this program is to provide you with a foundation that will prepare you for a long-term career within the hospitality industry.
Prepare food of consistent quality and assist in kitchen functions.
Serve guests in hospitable manner to ensure positive guest experience.
Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.