Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

Serve guests in hospitable manner to ensure positive guest experience.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

This position is offering a special restaurant opening incentive - $750 starting bonus paid after 90 days in your role!   Grow in your career at the Westin Cleveland Downtown! Gracious hospitality, incredible food, unique ambience and great dining experiences await for our guest and a rewarding experience for you as our restaurnat server!   Welcome to Masa & Agave, our new cantina-style restaurant and bar located at the historic Westin Cleveland Downtown.  Worshipped as the Aztec gods of fertility and long life, venerated for their powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient...

Assist the Sales and Catering Team in the administrative functions required for effective hotel sales and management.

    Assist the Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Serve guests in a hospitable manner to ensure positive guest experience.

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

Serve guests in a hospitable manner to ensure positive guest experience.

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.